Program Usage Issues

• How to back up data that requires administrative privileges
• For security reasons, Windows may block access to certain computer data. The following operations, under some systems, may require you to have...
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• The Blu-Ray/HD-DVD/DVD option in the Task Wizard is disabled
• The DVD-R/RW option can be grayed out for several reasons: Handy Backup can’t detect any DVD/Blu-Ray/HD DVD burning devices. Make...
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• The CD-R/CD-RW option in the Task Wizard is disabled
• The CD-R/CD-RW option can be grayed out for several reasons: Handy Backup can’t detect any CD burning devices. Make sure that you have...
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• Is it possible to backup an open file?
• If Handy Backup can gain a read access to an open file, it is possible to back it up. If you are planning to back up open files, make sure that the...
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• What is the maximum amount of data I can back up?
• There is no maximum amount of data that can be selected in a backup task. Size of your backups is limited only by your system resources.
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• The incremental backup feature is grayed out
• There are two possible reasons why Handy Backup may not perform incremental backup: You are trying to backup to DVD or backup to CD disc...
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• The program doesn't perform incremental backups with timestamps
• In conjunction with the 'incremental backup' option, the 'timestamp' feature works in the following way: Once the 'timestamp accuracy value' is...
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• How can I restore a specific file?
• Handy Backup allows restoring any individual file or folder that are included in any existing backup or restore task. This is done through the Task...
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• Can the program do a full system backup?
• Handy Backup supports two principal types of backup: Files-based backup. Files-based backup can't be used for full system backups. It doesn’...
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• What will happen to my backups after the 30-days trial period?
• Upon the expiration of the evaluation period, Handy Backup stops working, but your backups remain intact. If they are not encrypted, you can easily...
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• Handy Backup gives an error when attempting to start
• Startup errors may happen if Handy Backup fails to access tasks and log files for this current users. Go to the Handy Backup Application Data folder (...
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• I see an error 'Not enough Storage to process the command'
• If you see this error, please divide your task into several smaller ones.
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• I see error 'Reached the end of the file'
• This error means that the index file has been corrupted. Please delete it, and recreate your task.
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• Backing up Oracle, I see error 'Cannot connect to database'
• To perform backup of Oracle database with the Oracle Backup plug-in, the user Handy Backup is running from should be a member of ORA_DBA group.
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• What does 'Missing in destination'/'Missed in destination' error mean?
• If the "Missing in destination" message appears before a backup, it means that at the moment of the backup operation, files that are being backed up...
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• Can I backup several files or folders at the same time?
• Yes, it is possible to backup several files and/or folders at the same time. Handy Backup manages all backup processes through tasks. A simple...
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• Can I select the root drive and subfolders in it to backup?
• When you add to a backup set your root drive, all the subfolders are included automatically. If you don’t want Handy Backup to back up specific...
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• How can I restore a folder to another PC?
• There are several ways to restore your backup to a different computer: Restore your backup to a shared folder on a networked PC. To do it...
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• Why Handy Backup performs full backup, even though I have set it to perform incremental backup?
• Current version of Handy Backup performs full backup in the following cases: If it is the first time you run the task If you changed...
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• Failed to Run Volume Shadow Service Error Message
• Sometimes Handy Backup users might meet an alert: The most common reason for the error message is using a Handy Backup version that does...
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