The CD-R/CD-RW option in the Task Wizard is disabled



The CD-R/CD-RW option can be grayed out for several reasons:

  • Handy Backup can't detect any CD burning devices.

Make sure that you have a CD burning device and it is properly connected.

  • You don't have an appropriate driver installed on your computer.

Download the Adaptec ASPI driver from the following URL: http://www.adaptec.com/en-US/support/_eol/scsi_sw/ASPI-4.70/

  • If you are working under Windows 98, NT 4.0, Me or 2000:
    1. Run ASPIINST.EXE file to install the ASPI layer
    2. When the installation has finished, reboot the system in order to enable the ASPI driver.
  • If you use Windows XP or 2003:
    1. On the Windows Start menu, click Run.
    2. Click the Browse button.
    3. Locate the INSTALL.BAT file in the directory where the files were extracted to, and then click Open.
    4. In the dialog box, add 'XP32' to the command line. The result should look like this:
      • "c:\adaptec\aspi\install.bat XP32"
    5. Note: If you use Itanium processors, enter XP64 instead of XP32. The command will therefore read as follows:
      • c:\adaptec\aspi\install.bat XP64.
    6. Click OK to run the installer.
    7. When the installation is finished, reboot the system to enable the ASPI driver.

The Blu-Ray/HD-DVD/DVD option in the Task Wizard is disabled
Is it possible to backup an open file?
Back to FAQ Contents

Data to Back Up:

File Backup - back up individual files and folders stored in local, LAN and FTP locations
Email Messages Backup - back up e-mail box directly from your mail server
Image Backup - perform complete hard disk image backup with all data and operating system
Email MS Exchange Backup - back up and restore Microsoft Exchange Server stores
Lotus Notes Backup - back up Lotus Notes without stopping the service
ODBC Database Backup - protect your databases by regular backups

Backup Destination:

Backup to LAN, Local and External Drives - store your backups at any drives visible in Windows Explorer
Backup to FTP - offsite backup to remote FTP server provides maximum reliability
Backup to SFTP - transfer sensitive data to a remote server via secure SFTP protocol
Backup to CD-R/CD-RW - burn your backups to optical disks with multi-drive spanning and verification options
Backup to DVD/HD DVD/Blu-Ray - record important data to DVD disks using the integrated burning tool
Handy Backup Online - store backups at Novosoft Online Backup Service instead of third-party providers
Handy Backup FAQ Handy Backup US English Website English
Other Languages
Handy Backup - Handy Backup FAQ image
Backup software for MS Windows®
7/Vista/XP/2000 or 2008/2003 Server
Handy Backup News!