Why did some of my workstations disappear from the list?



If some of your workstations disappeared from the list of computers available for backup, try this:

  • Make sure that Backup Network Workstation service is running on every PC. If it doesn't, launch it.

  • Make sure that Handy Backup Server, Backup Network Coordinator and Backup Network Workstation are in your firewall exceptions list. For proper work of Handy Backup Server, they must be able to communicate with each other.

My workstations are running and configured correctly, but selection of the Backup Network plug-in still shows nothing. Why?
Why workstation contents are empty after selecting a Backup Network plug-in?
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Data to Back Up:

File Backup - back up individual files and folders stored in local, LAN and FTP locations
Email Messages Backup - back up e-mail box directly from your mail server
Image Backup - perform complete hard disk image backup with all data and operating system
Email MS Exchange Backup - back up and restore Microsoft Exchange Server stores
Lotus Notes Backup - back up Lotus Notes without stopping the service
ODBC Database Backup - protect your databases by regular backups

Backup Destination:

Backup to LAN, Local and External Drives - store your backups at any drives visible in Windows Explorer
Backup to FTP - offsite backup to remote FTP server provides maximum reliability
Backup to SFTP - transfer sensitive data to a remote server via secure SFTP protocol
Backup to CD-R/CD-RW - burn your backups to optical disks with multi-drive spanning and verification options
Backup to DVD/HD DVD/Blu-Ray - record important data to DVD disks using the integrated burning tool
Handy Backup Online - store backups at Novosoft Online Backup Service instead of third-party providers
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Backup software for MS Windows®
7/Vista/XP/2000 or 2008/2003 Server
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