Frequently Asked Questions about Handy Backup

Below is the list of frequently asked question about Handy Backup. If you have a question that is not answered here, please e-mail it to support@handybackup.net.

• I have lost a serial number
• I have not received a new registration number after updating Handy Backup
• Can I use the program on an offline computer?
• I received a message saying that my registration number is invalid.
• Can I use a single license on more than one computer?

• Handy Backup DVD version displays the 'DVD update expires in..' message
• Is it necessary to recreate and re-execute all backup tasks after installing a new version?
• How to update to the latest version and save all tasks and settings?

• The Blu-Ray/HD-DVD/DVD option in the Task Wizard is disabled
• The CD-R/CD-RW option in the Task Wizard is disabled
• Is it possible to backup an open file?
• What is the maximum amount of data I can back up?
• The incremental backup feature is grayed out
• How can I restore a specific file?
• The program doesn't perform incremental backups with timestamps
• What does 'Missing in destination'/'Missed in destination' error mean?
• Can I backup several files or folders at the same time?
• Can I select the root drive and subfolders in it to backup?
• How can I restore a folder to another PC?
• Can the program do a full system backup?
• What will happen to my backups after the 30-days trial period?

• Does Handy Backup handle different time stamp conventions between NTFS and FAT?
• Can Handy Backup run as a Windows service?
• Can Handy Backup back up to USB, FireWire and other external hard drives?
• Does Handy Backup support tape backup?
• Does Handy Backup support backup rotation schedules?
• Does Handy Backup support the WebDAV protocol?
• Microsoft Exchange Backup FAQ

• Handy Backup Standard is a client for Handy Backup Server, isn't it?
• What is the difference between Handy Backup Server and several Standard versions?
• Can I back up workstations if my server is not in the same domain?
• The list of workstations is empty or lacks some of the networked computers. Why?
• My workstations are running and configured correctly, but selection of the Backup Network plug-in still shows nothing. Why?
• Why did some of my workstations disappear from the list?
• Why workstation contents are empty after selecting a Backup Network plug-in?
• I receive a message, that I haven't got enough rights for workstation backup. Why?
• My network backups are running very slowly. What can I do?