Frequently Asked Questions about Handy Backup

Registration Issues

• I have lost a serial number.
  
• I have not received a new registration number after updating to the current version.
  
• Can I use the program on an offline computer?
  
• I received a message saying that my registration number is invalid.
  
• Can I use one license of Handy Backup on more than one computer?
  

  Version Issues

• After installing the Handy Backup DVD version it shows 'DVD update expires in..'.
  
• Is it necessary to create a totally new backup after instaling a new version?
  
• How to update to the latest version and save tasks & settings?
  

  Program usage Issues

• The DVD-R/RW option is grayed out in the Wizard.
  
• The CD-RW option is grayed out in the Wizard.
  
• Is it possible to backup an open file?
  
• What is the maximum amount of data I can backup?
  
• The incremental backup feature is grayed out.
  
• How can I restore a specific file?
  
• Incremental backup with timestamps does not work.
  
• What does "Missing in destination"/"Missed in destination" error mean?
  
• Can I backup different files or folders at the same time?
  
• Can I select the root drive and subfolders in it to backup?
  
• How can I restore a folder to another machine using the program?
  
• Can the program do a full system backup?
  
• What happens to the backup files after the 30 days trial period?

  Program Functionality

• Does Handy Backup handle different time stamp conventions between NTFS and FAT?
  
• Can Handy Backup run as a service on Windows 2000/XP/2003/Vista?
  
• Does the program backup to USB external hard drives?
  
• Does Handy Backup support tape drives?
  
• Does Handy Backup support backup rotation schedules?
  
• Does Handy Backup support the WebDAV protocol?
  
• How to backup Microsoft Exchange Server: FAQ

Have a question that is not answered here? Mail to: registered@handybackup.net.

Go to help contents
Back to top