What to do if the program does not back up to/from NAS?

Handy Backup can back up files to or from NAS only if it is accessible through Windows Explorer. If you have problems with this backup, please do the following:

  1. Go to the network settings (Network).
  2. Make sure your NAS is displayed on the Network window.
Network window
  1. Open your NAS in the network browser. If it requires a password, then a dialog window will appear.
Enter username and password to access the NAS
  1. In this dialog window, please enter your login and password to NAS before trying connecting Handy Backup to it.

If you still have problems with the NAS backup, please send us a letter with the problem description and archived content of the Handy Backup 8 folder to support@handybackup.net.

Handy Backup 8 folder can be found at the following path:

  • C:\ProgramData\Novosoft\Handy Backup 8

Related Pages:

Contact Us



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Installing Handy Backup

Installing Server Network


How to Back up (Articles)


User Manual in PDF (version 8)

Online User Manual for v. 8

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