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This section provides answers to the most frequently asked questions about Handy Backup software. If you have a question that is not answered in this FAQ, please e-mail it to Support.
To find information about the program, you can also use a search form on the top of the page.
Re-/Registration, Registration Number Loss
Manage re-/registration and license issues, including how to recover, move, and validate your registration number.
Program Installation and Usage
Learn how to install, configure, and use the software. Troubleshoot backup, restore, and task execution issues.
Program Functionality
Explore key software features and functionality, including storage, compression, automation, and backup options.
Backup Errors
Troubleshoot common backup errors, including access issues, system failures, and critical data processing problems.
Plug-in Order, License Update
Learn how to order plug-ins, update license, manage upgrades and handle activation troubleshooting issues.
Plug-in Issues
Troubleshoot plug-in issues, including missing components, NAS, email plug-in errors, and compatibility questions.
Database Issues
Troubleshoot database backup issues, including PostgreSQL, MySQL, and Oracle connection and restore validation errors.
Server Network Version FAQ
Learn how server network version works, including workstation connection, deployment, and network backup troubleshooting.