User Folders Plug-in

The User Folders plug-in allows working with standard Windows folders (Documents, Desktop, Pictures, and other) that are located in C:\Users\[Username]. It is user-specific, and depends on account, under which the Workstation component runs.


The plug-in is a “child” of the Computer plug-in, and inherits all of its properties. Particularly, it can back up files that are exclusively opened by other applications, through the use of the Volume Shadow Copy Service. If you want to back up open files, then you need to have this service running on your system, and Workstation must be launched from a user that can access it.

Plug-in File System

The User Folders plug-in provides one-to-one mapping to common file system. Files and folders support all attributes, such as file size, modification time, and other.

Backing up

The User Folders plug-in can only be used as a source of data for backup tasks, or as a target for restore tasks.

Adding the User Folders plug-in to backup set

To add data from User Folders to backup set, follow these steps:

  1. In the Data Sources pane, select User Folders, and then click Add. The Select data... dialog opens.
Selecting data of the User Folders plug-in

Note: Although top folders are named in Windows XP-style, they correspond to the respective folders in Windows Vista and higher.

  1. Check the boxes next to files and folders that you want to back up.
  2. When finished the selection, click OK. Selected data appears in the Backup Set pane of the New Task Wizard.

For general instructions on selecting data for backup, please see Specify Backup Set.


To restore a backup made with the User Folders plug-in, follow these steps:

  1. Open the New Task Wizard.
  2. Select Restore task, and then click Next.
  3. In the Specify Index File dialog, browse for the backup, select an index file (backup.hbi), and then click Next.

For example, if your backups are stored in a local file system, then you need to select Computer in the Storage Destinations pane to the left, and then browse for the backup in the Index File Selection pane to the right.

Selecting index file to restore User Folders data
  1. In the Select Restore Locations dialog, verify details of the restoration.
Selecting restore locations for backups made with the User Folders plug-in

By default, files are restored to their original location in the file system of the User Folders plug-in. If you want to restore them to a different folder, follow these steps:

  1. 4.1.Select a file, or a folder for which you want to change restore path, and then click Change Location. The Change restore location dialog opens.
Changing restore locations for backups made with the User Folders plug-in
  1. 4.2.In the Change restore location dialog, select where you want to restore file or folder, and then click OK.

Note that in this dialog you can select a different file system than the one provided by the User Folders plug-in, e.g. Computer or FTP.

After verifying paths for restoration, you need to select type of restoration, enter password for decryption (if the backup is encrypted), schedule the task, and name it. These steps are not specific to the User Folders plug-in. To learn about restoring data, please see Restore Task.

User Manual contents

Contact Us

+1 (707) 703-13-11


Installing Standalone Version

Installing Server Version

Installing Workstation

Workstation Configuration


Quick Start

User Manual in PDF, version 7.1.2 (5.3 MB)

User Manual in PDF, version 6 (3 MB)

User Manual for v.6 (old version)

User Manual in PDF, version 7

Who uses our backup software?